Empowering your team with OmniChannel AI
Intelligent assistants can talk to your customers before passing them to your teams when an AI application continues to support them with dynamic access to your data and use of real-time scripting & common phrase selections to power the conversation, with crucial data on the customer being front and centre.
This reduces the need to type answers, which means faster completion of forms, applications and other documentation.
Customers can be passed back to the intelligent assistant, which can then complete the final stages of your customer enquiry. If they ask further questions, your system will seamlessly continue answering, and will reference back to the full conversation which prevents duplication of questions and data request.
As you can see, these state-of-the-art intelligent assistants are a great way to provide instant and powerful customer service. They are like diligent employees who work 24×7 to ensure your customers are always happy.
Even when you aren't online, a SuperAi OminChannel AI Virtual Assitant can tackle all of your customers' questions with ease.
This opens up all kinds of oppurtunities that are only limited to the channels your business operates on and the interface the AI can make to them.
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